A great take-off this year, a first quarter that has been full of excitement with great news and new opportunities.
We celebrate 26 years of Kaizen (continuous improvement), and just taking a peak at the past we feel immensely thankful for this amazing journey, which would have not been possible without your trust in us, and the wonderful Kaelis’ team, everyone who has been and continues to be a part of this family.
We finished 2022 with an excellent NPS score of 71, filling us with immense gratitude and pride. As we look ahead, we have the OBH awards coming up, where we are proudly presenting a whole range of products in a variety of categories to enhance passenger experience onboard.
We welcome you aboard another flight, another year, hope to see you soon at the WTCE 2023 in Hamburg.
Enjoy your reading!
Federico Heitz
CEO
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