Independent
Being the world´s leading independent On Board provider, Kaelis is able to always have its customers’ best interests in mind.
25 Years Experience
Its team has more than 25 years of experience in the airline and supply-chain markets.
Speed to Market
Kaelis is the most agile provider in the industry as per its lean structure and to have the best automation platform in the industry.
Lean Structure
Kaelis lean structure aims to provide perfect value to its customer through a perfect value creation process that has zero waste.
Flexibility
Kaelis` lean structure allows the company to make whatever internal changes are necessary to respond effectively to customer`s request or the changing outward environment, as quickly as possible.
One-Stop-Shop
Innovation
Kaelis brings new products & solutions to the OBS market that create values to its customer. Besides, the company is constantly looking for more-effective processes, services, technologies and business models to remain competitive.
Bespoke Service
Kaelis team will design a custom-made product or service for each customer. Kaelis products are unique! All products are designed keeping their functionality and the possibility of adapting it to each customer need.
In-house OBS Design Team
Kaelis has a dedicated team of designers that are specialized in creating customized on board solutions for its customers.
Kaizen
From the Japanese language “good change” which in English would be "improvement", Kaelis team is always looking to improve its products, services and procedures.
Automation via Salesforce.com
Since 2007, Kaelis key functions are highly automated, reducing human made error and improving its efficiency and cost savings.
Customer Oriented Culture
Kaelis team is committed to provide a proactive customer service by anticipating problems, contacting customer with feasible solutions and keeping them updated throughout all sales and post-sales processes.
Industry Recognition
Kaelis is recognised by the OBS industry as one of the top leading suppliers. It actively participates in all major worldwide industry events.
Team Commitment
Kaelis team is committed to understanding customers needs to provide the best OBS solutions and ultimately improve travel experience.