Being the world’s leading independent Onboard provider, Kaelis is able to always have its customers’ best interests in mind.
27 Years Experience
Its team has more than 27 years of experience in the airline and supply-chain markets.
Kaelis is the most agile provider in the industry as per its lean structure and to have the best automation platform in the industry.
Kaelis’ lean structure aims to provide perfect value to its customers through a perfect value creation process that has zero waste.
Kaelis’ lean structure allows the company to make whatever internal changes are necessary to respond effectively to customers’ requests or the changing outward environment, as quickly as possible.
Kaelis’ customers can get all their OBS equipment in just “one-stop” from product design & development to delivering it to them.
Kaelis brings new products & solutions to the OBS market that create value to its customers. Besides, the company is constantly looking for more-effective processes, services, technologies and business models to remain competitive.
Kaelis’ team designs a custom-made product or service for each customer. Kaelis’ products are unique! All products are designed keeping their functionality and the possibility of adapting them to each customer’s needs.
In-house OBS Design Team
Kaelis has a dedicated team of designers that are specialized in creating customized on board solutions for its customers.
From the Japanese language “good change” which in English would be "improvement", Kaelis team is always looking to improve its products, services and procedures.
Automation via Salesforce.com
Since 2007, Kaelis’ key functions have been highly automated, reducing human-made errors and improving its efficiency and cost savings.
Customer Oriented Culture
Kaelis’ team is committed to provide proactive customer service by anticipating problems, contacting customers with feasible solutions and keeping them updated throughout all sales and post-sales processes.
Kaelis is recognised by the OBS industry as one of the top leading suppliers. It actively participates in all major worldwide industry events.
Kaelis’ team is committed to understanding customers’ needs to provide the best OBS solutions and ultimately improve travel experience